We accept applications between 9:00AM and 4:00PM on Tuesday, Wednesday and Thursday.
Current openings are as follows:
MAINTENANCE TECHNICIAN
RESPONSIBILITIES: Repair and maintenance to assure proper operation of all mechanical and electrical equipment used by guests and staff. Repair and maintain physical structure of building using hand power tools. Replace defective electrical devices, switches, and other fixtures. Paint structures and repair woodwork wit carpenters tools. Repair plumbing and plumbing fixtures. Repair plaster and lays brick. Assure the safety and security of guest and employees. Other duties as assigned.
EQUIPMENT/TECHNICAL: Hand tools, power tools, and electrical supplies. Paint and plaster tools. Two way radio, beeper, telephone, ladders, and scaffold.
WORK AREA May include a high rise hotel, atrium, outside buildings. Exposed to varied temperatures and weather conditions. Smoke, fumes, noise, chemicals. Use of elevators, stairs, and escalator. Casino environment that may be located on a boat and/or floating barge.
PHYSICAL REQUIRMENTS: Sitting 5% Standing/Walking 50% Lifting 10% (up to 75 lbs.) Bending 10% (from waist) Climbing 15% Pushing/Pulling 10% (up to 200 lbs.)
EDUCATIONAL REQURIEMENTS: A high school diploma or GED equivalent. Completion of trade/vocational/technical school in electrical, plumbing, and carpentry. Two year experience in hotel or apartment maintenance.
SKILLS, KNOWLEDGE, AND ABILITIES: Ability to read, write, understand, and follow complex documents to include floor plans and schematics. Knowledge of the use of power tools, hand tools, and electrical. Skilled in carpentry. Ability to work well with others or alone. Knowledgeable of OSHA guidelines and hazardous chemical awareness. Knowledgeable of Innkeepers Laws. Ability to perform assigned job duties under frequent time pressure in an interruptive environment.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
SURVEILLANCE OPERATOR/AGENT
FUNCTION
The Accountants Payable Coordinator is responsible for the timely and accurate payment of all company debts and keeps organized records and files of all transactions.
ORGANIZATIONAL RELATIONSHIPS
Responsible to the General Accounting Supervisor for successful performance of assigned duties. Assists and advises other departments and Company personnel, as necessary, to assure the accuracy of accounts payable and the company overall.
SPECIFIC DUTIES AND RESPONSIBILITIES
Prepare bills for payment, gathering and coding invoices to the proper account.
Ensure the safety and security of employees and customers financial information.
Keying invoices into the AS400 system and setting up invoices for specific check date disbursement. Printing checks for vendors and making sure proper signatures are on checks before they are released. Closing accounts payable to general ledger and running proper reports and balancing accounts payable trial balance to open items weekly.
Review financial data with General Accounting Supervisor. Keep organized and accurate back up records for future reference and audit information. Meet with departmental directors and managers as necessary. Other duties as assigned.
METHODS OF ACCOUNTABILITY
Ability to maintain strict confidentiality relative to financial data, policies, procedures, internal controls, and casino operations. Through various oral and written reports to the Accounting Supervisor. Through achievement of performance goals.
STANDARDS OF PERFORMANCE
Individual Proficiencies Clerical and accounting abilities demonstrated in time management efficiency. Maintain interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of accounts payable. Job Performance Management of departmental budget and goals. Effective time management. Accuracy in completing assigned duties, paper work, and reports.
MENTAL AND PHYSICAL REQUIREMENTS Ability to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures. Ability to maintain mental concentration for significant periods of time. Broad variety of tasks and deadlines requires an irregular work schedule. Ability to perform assigned duties in an interruptive environment.
EDUCATION, TRAINING, AND EXPERIENCE
Two to five years experience in accounting with a bachelors degree in related fields or equivalent work experience. Valid gaming license and Alcohol Beverage Control card.
SLOT TECHNICIAN
FUNCTION: Repairs, maintains, and monitors the operation of assigned electronic gaming devices. Fills payout reserve containers. Participates in move of any slot related equipment.
RESPONSIBILITIES: Repair and maintain slot related equipment on the casino floor; Repair and maintain slot related equipment in the slot shop; Participate in installation, movement, and removal of slot related equipment; Maintain proper gaming logs in order to comply with state or internal regulations; Ensure the safety and security of all guests and team members; Other duties as assigned.
PHYSICAL REQUIREMENTS: Sitting 5%; Walking 40%; Standing 45%; Bending/Lifting 10% (up to 190 lbs. with help)
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Two-year Electronic Degree is preferred or equivalent experience in electrical maintenance. Must be able to obtain a Louisiana Gaming license.
SKILLS, KNOWLEDGE, AND ABILITIE: Knowledge of hand tools and electronic testing devices; Ability to write technical statements; Ability to read simple instructions and schematic diagrams; Ability to do some troubleshooting; Ability to repair computers; Knowledge of gaming laws and regulations; Good communication skills; Good leadership ability; Ability to perform assigned duties under frequent time pressure in an interruptive environment.
BANQUET COOK
FUNCTION: Safely prepare all food items following menu specifications and standard recipes, for service to guests in all outlets. Must strive for picture perfect plate presentation. Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles. Requires reading and math skill for recipes and measurements. Always conduct oneself in a manner that reflects a positive professional image. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Adheres to control procedure for food costs and quality. To encourage and abide by all health codes and hand washing guidelines. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Other duties as assigned.
PHYSICAL REQUIREMENTS: Walking/Standing 50%; Bending / Lifting 50% (Overhead, arms length, up to 30 lbs.)
EDUCATION, TRAINING, AND EXPERIENCE: A high school diploma or GED equivalent. Two years experience in banquet service in a hospitality industry. Knowledge of all PPE (Personal Protective Equipment). Ability to organize and be creative. Knowledge of OSHA required regulation and Health Department standards for food service. Ability to perform assigned duties in an interruptive environment under frequent time pressure.
GUEST RELATIONS: Maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
SOUS CHEF/BUFFET
FUNCTION: The Sous Chef supervises and coordinates activities of cooks and other team members engaged in preparing and cooking menu items. Assumes responsibility for kitchen in the absence of the Chef De Cuisine and/or the Executive Chef.
ORGANIZATIONAL RELATIONSHIPS: Responsible to the Executive Chef for successful performance of assigned duties. Responsible for the supervision and performance of the kitchen staff in the absence of the Executive Chef. Assists and advises other departments and company personnel, as necessary to assure the success of the Food and Beverage department and the company overall.
SPECIFIC DUTIES AND RESPONSIBILITIES: Establishes menu forecasts based on customer counts or business forecast, previous experience, dates and holidays. Posts the menu forecast for all kitchen team members to review. Ensures the safety and security of team members and customers. Implements programs and processes to reduce loss time injuries. Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Developing staff, interviews, hires, and evaluations. Verifies that all portion sizes, quality standards, department rules, polices, and procedures are maintained by kitchen team members. Supervises the production of all food items. Verifies that all sanitation and nutrition practices are maintained by kitchen employees. Review kitchen activities with Executive Chef. Meet with departmental directors and managers as necessary. Other duties as assigned.
METHODS OF ACCOUNTABILITY: Ability to maintain strict confidentiality relative to financial data, company policies and procedures. Through various oral and written reports to the Director of Food and Beverage. Through achievement of performance goals.
STANDARDS OF PERFORMANCE Individual Proficiencies Management abilities demonstrated in managing the kitchen effectiveness. Maintain interpersonal working relationships among all personnel. Oral and written communication skills. Assume overall responsibility relative to the performance of the kitchen in the absence of the Executive Chef.
EDUCATION, TRAINING AND EXPERIENCE: Five to seven years’ experience as a sous chef, pastry chef, or specialty chef with a 4-year degree in a related field or equivalent work experience.
HARD COUNT CLERK
FUNCTION: Responsible for taking unaudited funds that are boxed (BVA) out of all gaming machines on the vessel; Responsible for transporting funds securely back the count room in order for funds to be audited and accounted for; Accurately completing all paperwork for game boxes and completing the shift settlement sheets; Keying information into the system; Cleaning up of the hard count area; Always maintain a pleasant, friendly, and welcoming attitude; Have complete knowledge of all events and promotional activities and facilities available to guest; Other duties as assigned.
PHYSICAL REQUIREMENTS: Bending Standing 75%;Walking 10%; Bending/Lifting 10% (up to 15 lbs.); Pulling/Pushing 5% (up to 800 lbs. with help).
SKILLS, KNOWLEDGE, AND ABILITIE:S Ability to communicate clearly; Computer knowledge; Ability to read and understand simple instructions and memos; Ability to use a 10 key calculator; Ability to perform assigned duties under frequent time pressures.
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Must be able to obtain a Louisiana Gaming license.
RESERVATIONS AGENT – HOTEL
RESPONSIBILITIES: Handle all incoming and outgoing reservations requests in a prompt, courteous and efficient manner. Maintain a record of all corporate, special rates, guaranteed no shows and preferred company rates. Keep accurate reservation control, to insure maximum room occupancy and highest possible room rates. Assure the safety and security of guest and team members. Ability to read, write, and understand simple instructions; Good oral communications skills; Able to operate a switchboard and facsimile machine; Computer literate; Knowledge of the Innkeepers Laws and regulations OSHA regulations; Ability to work under frequent time pressure in an interruptive environment. Other duties as assigned.
PHYSICAL REQUIREMENTS: Sitting 50%, Standing 10%, Walking 10%, and Keyboarding 30%
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. One year experience in a high volume hotel as a desk clerk or reservationist.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
FRONT DESK CLERK
RESPONSIBILITIES: Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs tell duties as cashing checks, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guest and employees. Other duties as assigned.
PHYSICAL REQUIREMENTS : Sitting 10%. Standing 50%, Walking 20%, Keyboarding 20%.
EDUCATION, TRAINING, AND EXPERIENCE: : Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs tell duties as cashing checks, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guest and employees. Other duties as assigned.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
LEAD SLOT ATTENDANT
FUNCTION: Monitors performance of slot machines, activity, and conditions of casino slot areas ensuring all slot machines are operable and identified for repair as necessary. Handles customer relations and minor customer disputes. Verifies and authorizes hopper fills and non-taxable jackpots.
RESPONSIBILITIES: Responsible for successful customer relations and assuring guests have a favorable gaming experience. Verifying and authorizing non-taxable jackpots, making hopper fills, and filling out paperwork pertaining to them. Performing minor repair to slot machines. Development of staff, train, and evaluate. Review slot activities with slot supervisor. Ensure the safety and security of employees and customers. Other duties as assigned.
STANDARDS OF PERFORMANCE: Supervisory abilities demonstrated in managing the maintenance and grounds department’s personnel. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Willingness to assume overall responsibility for shift, relative to the performance of the facility. Good public communication skills and associations with vendors, contractors, city inspectors, and state fire and police associations.
PHYSICAL REQUIREMENTS: Climbing 10%, Standing/Walking 70%, Lifting/Carrying 10% (up to 25 lbs.), Pushing/Pulling 10% (up to 50 lbs.)
EDUCATION, TRAINING, AND EXPERIENCE: A high school diploma or GED equivalent. Prior casino experience preferred, but on-the-job training available. Must hold a valid gaming license by the state. Minimum of 6 months Slot Department experience. Alcohol Beverage Control card. Knowledgeable of basic slot machine functions and ability to do minor troubleshooting. Ability to complete slot related paperwork with a minimum of errors. Knowledge of gaming laws and regulations. Good communication skills. Knowledge of OSHA regulations regarding lock out/tag out and safety standards. Ability to perform assigned duties under frequent time pressures in an interruptive environment.
SLOT ATTENDANT
FUNCTION: Responsible for customer relations. Verifying jackpots, filling out paperwork pertaining to them. Performing minor repair to slot machines. Handles customer relations and minor customer disputes. Ensure the safety and security of all guests and employees. Other duties as assigned.
PHYSICAL REQUIREMENTS: Climbing 10%, Walking 40%, Standing 40%, Lifting/Carrying 10%.
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Zero to two years casino slot experience. Must hold a valid gaming license.
SKILLS, KNOWLEDGE, AND ABILITIES: Knowledgeable of basic slot machine functions. Ability to read simple instructions. Ability to do some troubleshooting. Ability to complete slot-related paperwork with a minimum of errors. Knowledge of gaming laws and regulations. Good communication skills. Ability to perform assigned duties under frequent time pressures in an interruptive environment.
GUEST RELATIONS: Maintain a pleasant, friendly and welcoming attitude at all times. Knowledge of all special events and promotional activities available to guest.
ASSISTANT SERVER IN STEAKHOUSE/PART TIME
FUNCTION Responsible to stock wait stations, bar and host stand. Responsible for bringing ice as needed. Responsible to clear tables of dirty dishes, linen, silverware and transport to kitchen via bus cart. Assist host and hostesses to seat patrons. Responsible for resetting tables after they have been cleared. .
PHYSICAL REQUIREMENTS: Walking/Standing 70%, Bending/Lifting 10%, (overhead, arms length, up to 30 lbs.), Sitting 20%.
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent with some college courses in Food and Beverage. One year food service experience. Alcohol Beverage Card required.
SKILLS, KNOWLEDGE, AND ABILITIES:. Ability to read simple instructions. Knowledge of Mixology. Knowledgeable of ABC laws, health regulations, and PPE (Personal Property Equipment). Excellent communication skills needed.
GUEST RELATIONS: Complete knowledge of facilities available to guests on the property. Maintain a pleasant, friendly and welcoming attitude at all times. Have a complete knowledge of all special events and promotional activities.
SECURITY OFFICER
PURPOSE OF JOB: Responsible for welcoming patrons as they enter the casino, assist verifying patrons are of legal age and thanking patrons for visiting the casino as they exit.
RESPONSIBILITIES: Greeting patrons as they enter the casino and acknowledging them as they exit the casino and other duties as assigned Assisting in transporting money, chips, tokens, and markers. Controlling access to restricted areas. Reacting to patron and employee incidents and accidents. Monitoring patron and employee passage in and out of casino. Responsible for checking for and reporting safety hazards. Ensure the safety and security of all guest and employees. Other duties as assigned.
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EQUIPEMENT/TECHNICAL Use of hand held radio and flashlight.
WORK AREA Entrance to casino; may be exposed to bright lights, excessive noise levels and smoke.
PHYSICAL REQUIREMENTS Standing/Walking 100%
EDUCATIONAL REQUIREMENTS A high school diploma or GED equivalent. Must hold a valid gaming license.
SKILLS, KNOWLEDGE, AND ABILITIES Ability to use a telephone and two way radio. Ability to read and check identification documents.
GUEST RELATIONS Always maintain a pleasant, friendly, and welcoming attitude. Knowledge of all special events and promotional activities available to guest.
CAGE CASHIER/SWING/GRAVE YARD SHIFT ONLY
RESPONSIBILITIES: Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner. Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience. Keeping cash drawer balanced and impressed. Making exchanges with vault. Sorting and rolling tokens. Verifying and documenting personal identification information for check and cash advance transactions. Completing CTRs, W2Gs, and MTLs. Responsible for customer relations. Ensure safety and security of employees and customers. Other duties as assigned.
PHYSICAL REQUIREMENTS: Standing 75%, Bending/Lifting 20% (up to 60 lbs.), Carrying 5%
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Six months cashier or banking experience. Valid gaming license by the state.
SKILLS, KNOWLEDGE, AND ABILITIES: Ability to read, speak clearly, and hear. Ability to read simple instructions. Ability to complete forms. Basic mathematical functions. ATM/Credit Card machine, photocopier, and 10 key calculator. Knowledge of company policy and procedures, IRS Bank Secrecy Act, and internal controls. Computer, facsimile machine, and check guarantee. Ability to perform assigned duties under frequent time pressure in an interruptive environment. Good communication skills.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude. Have complete knowledge of all events and promotional activities and facilities available to guest.
APPLICATION SUPPORT SPECIALIST
FUNCTION: The Application Support Specialist is responsible for the successful operation of the property information systems, installations, problem diagnosis and resolution.
ORGANIZATIONAL RELATIONSHIPS: Responsible to the Director of I.T. for successful performance of assigned duties. Responsible for the supervision and performance of the data center including device connectivity, voice, data security, backup/recovery, operating system and application of software support. Assists and advises other departments and Company personnel, as necessary, to assure the success of the data center and the company overall.
SPECIFIC DUTIES AND RESPONSIBILITIES: Provides technical expertise for operations of the data center. Analyzes user requirements, procedures and problems to automate processing or to improve existing computer system. Tests and evaluates hardware and software to determine efficiency, reliability and compatibility. Maintains integrity and security of company information with regards to database backup/restore and disaster recovery planning. Keep informed of new technology and provides training, assists management, and develops services for property information systems. Reviews department financial data. Review data center activities with Director of I.T. Meet with departmental directors and managers as necessary. Other duties as assigned.
STANDARDS OF PERFORMANCE: Individual Proficiencies-Management abilities demonstrated in managing the data center effectively. Maintains interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the data center. Job Performance-Obtainment of departmental budget and goals. Effective managing of activities and assignments. Accuracy in completing assigned duties, paper work, and reports.
MENTAL AND PHYSICAL REQUIREMENTS: Ability to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures. Ability to maintain mental concentration for significant periods of time. Broad variety of tasks and deadlines requires an irregular work schedule. Ability to perform assigned duties in an interruptive environment. Knowledge of lockout/tagout and O.S.H.A. safety procedures.
EDUCATION, TRAINING, AND EXPERIENCE: Five to seven years experience in computer operating with a 4-year degree in related fields or equivalent work experience. You must be able to obtain a valid Louisiana Gaming License.
WORKING ENVIRONMENT AND CONDITIONS: Office environment. Work station. Casino environment exposed to smoke, bright lights, and noise. May include boat and/or floating barge. High rise hotel and atrium and multiple revenue centers including food outlets
EQUIPMENT AND SYSTEMS: Computer/Printer, Software, Electrical equipment, Telephone, Fax machine and Electrical tools. Systems: SDS/CMS (Casino Applications) NEC phone Switch, micros, HIS and AS/400 Skills
GUEST ROOM ATTENDANT
FUNCTION: Responsible for cleaning all rooms assigned in the following manner: Change bed linen daily, Vacuum carpet daily, Dust all furniture (picture frames, bed frames, lamps, TV’s dressers and all other room items) daily. Remove fingerprints and smudges from mirrors, shiny surfaces, windows, etc. Thoroughly clean the bathroom area washtub, tiles, sink, floor, toilet, walls, doors, etc. Replenish toilet tissue, Kleenex, soap, and other amenities. Loads linen cart with all supplies for designated work area. Keeps supply closet clean and in order. Make room check at designed time marking slip vacant or occupied. Ensure the safety and security of guest and employees. Other duties as assigned.
PHYSICAL REQUIREMENTS: Bending 20% (from waist); Standing/Walking 40%; Lifting 20% (up to 30 lbs.); Pulling 20% (up to 75 lbs.).
EDUCATION, TRAINING, AND EXPERIENCE: A high school diploma or GED equivalent. One year experience in housekeeping field.
TABLE GAMES DEALER
Part time
RESPONSIBILITIES: Dealing the game and monitoring the monies of the table at all times. Controlling gaming cards and equipment. Responsible for analyzing customer play for cheating scams and suspicious variations in play. Responsible for guest relations. Paying wins. Ensure the safety and security of guests and employees. Other duties as assigned.
PHYSICAL REQUIREMENTS: Standing 75%, Walking 10%, Bending 15% (from waist), and Repetitive hand motions.
STANDARDS OF PERFORMANCE: Ability to read and understand simple instructions. Ability to use chips, cards, and a paddle. Good hand/eye coordination. Knowledgeable of specified games and gaming regulations. Ability to add monies and chips. Knowledge of theft techniques. Great customer service and communication skills. Ability to perform assigned duties under frequent time pressure in an interruptive environment.
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent is preferred. Technical school education in dealing specified game. Must hold, or be able to obtain a valid Louisiana gaming license.
GUEST RELATIONS: Complete knowledge of all facilities available to guests on property. Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
BANQUET SETUP/SERVER/
PART TIMEFUNCTION: Accountable for serving guest in our banquet ballrooms, foyers, pool deck and any other location as instructed. Responsible for complete and accurate set-up of all catering/banquet functions in a timely manner. Clean-up and secure banquet equipment, control inventory. Assure the efficient smooth serving of a large quantity of guest in a timely manner quality. Ensure the safety and security of guest and employees. Ability to read, write and follow simple instructions. Ability to use all banquet equipment. Other duties as assigned.
PHYSICAL REQUIREMENTS: Walking/Standing 50%; Bending / Lifting 50% (Overhead, arms length, up to 30 lbs.)
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Two years experience in banquet service in a hospitality industry. Alcohol Beverage Control permit if required by the state. Knowledge of all PPE (Personal Protective Equipment). Ability to organize and be creative. Knowledge of OSHA required regulation and Health Department standards for food service. Knowledge of alcohol awareness and laws governing the serving of alcohol. Ability to perform assigned duties in an interruptive environment under frequent time pressure.
GUEST RELATION: Maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
ASIAN CUISINE COOK
RESPONSIBILITIES: Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles. Requires reading and math skill for recipes and measurements. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members. Always conduct oneself in a manner that reflects a positive professional image. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Adheres to control procedure for food costs and quality. To encourage and abide by all health codes and hand washing guidelines. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Preparing mise en place items for preparations to coincide with menus. Other duties as assigned.
PHYSICAL REQUIREMENTS: Bending, 15%, Stooping 15%, Kneeling 10%, Standing 50%, Walking significant distances 10%
EDUCATION REQUIREMENTS: One-year minimum experience in food preparation and food knowledge. Must be able to perform all cooking duties. Must be able to fast pace with a sense of urgency. Must be able to complete any classes or certifications required. Must have a High School Diploma or GED Equivalent.
SKILLS, KNOWLEDGE, AND ABILITIES: Ability to correctly transfer items from department to department. Ability to read and gather all necessary items for recipe execution. Ability to organize and prioritize work, and meet deadlines. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a food warmer weighing a maximum of 150 lbs. at a continuous schedule. Fully observe all safety procedures as well as clean as you go techniques. Total knowledge of one station with some familiarization of two other in the outlet.
HOUSEKEEPING SUPERVISOR
FUNCTION: The Housekeeping Supervisor is responsible for the successful operation of the housekeeping shift. Ensuring that high standards of cleanliness of all, hotel rooms, administrative offices, lobby, and public areas. ORGANIZATIONAL
RELATIONSHIPS: Responsible to the Executive Housekeeper for successful performance of assigned duties. Responsible for the supervision and performance of the housekeepers and the shift. Assists and advises other departments and Company personnel, as necessary, to assure the success of the Hotel and the company overall.
SPECIFIC DUTIES AND RESPONSIBILITIES: Develops and manages the scheduling of housekeeping work assignments and oversee the completion of the assignments. Ensure the safety and security of team members and customers. Manage process and programs to efficiently control and reduce loss time injuries. Review staffing levels to maintain budgeted level of employment. Delegate duties and assign responsibilities. Development of staff, interviews, hires and evaluates. Maintain team members files. Review departments financial data. Knowledge of applicable OSHA standards for safety, chemicals and blood borne pathogen and operation of cleaning equipment. Review housekeeping activities with Executive Housekeeper. Meet with departmental directors and manages as necessary. Other duties as assigned.
METHODS OF ACCOUNTABILITY: Ability to maintain strict confidentiality relative to financial data, policies, procedures, and promotions. Through various oral and written reports to the Executive Housekeeper. Through achievement of performance goals.
STANDARDS OF PERFORMANCE: Individual Proficiencies. Management abilities demonstrated in managing the shift effectively. Maintain interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the shift. Job Performance Management of departmental budget and goals. Effective managing of the staff. Accuracy in completing assigned duties, paper work, and reports.
MENTAL AND PHYSICAL REQUIREMENT:S Ability to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures. Good communication and public relation skills. Broad variety of tasks and deadlines requires an irregular work schedule.
EDUCATION, TRAINING, AND EXPERIENCE: Two to five years experience in a hospital, hotel, or public facility in janitorial or executive housekeeping with a 2-year degree in related fields or equivalent work experience.
LINE ATTENDANT
EMPLOYEE DINING ROOMRESPONSIBILITIES: Responsible for the preparation of meals; Moves food from the kitchen to the EDR area; Cleaning the dining room and the buffet set up area; Putting up and breaking down the salad bar; Preparing all salad vegetables and dressings for the salad bar. Ensure the safety and security of employees and guest; Always maintain a pleasant, friendly and welcoming attitude; Have complete knowledge of all events and promotional activities and facilities available to guest; Other duties as assigned.
PHYSICAL REQUIREMENTS: Walking/Standing 80%, Bending/Lifting 10% (Overhead, arms length, up to 3 lbs.), Pushing 10% (Up to 20 lbs. for no more than 100’)
EDUCATIONAL REQUIREMENTS: A high school diploma or GED preferred. Some kitchen experience needed.
SKILLS, KNOWLEDGE, AND ABILITIES: Ability to use all kitchen equipment and appliances; Knowledge of PPE (Personal Protective Equipment); Knowledge of sanitation and health department regulations for safe handling of food.
DISHWASHER / STEWARD
FUNCTION: Responsible for providing the restaurant with clean china, tableware, cookware, and all the other equipment needed; cleaning and washing all kitchen equipment, pots, and pans; Cleaning, washing, and storing all china, silverware, and glasses using the dishwasher; Delivering stock from receiving department and storing it; taking out kitchen trash, including but not limited to grease and food particles from garbage disposals; cleaning floors in the kitchen area and cookers; ensure the safety and security of all team members and guests; other duties as assigned.
SKILLS, KNOWLEDGE, AND ABILITIES Ability to use all kitchen equipment and appliances; to follow simple instructions; knowledge of personal protective equipment and sanitation laws as well as required OSHA regulations and health department standards; ability to perform assigned job duties under frequent time pressures.
PHYSICAL REQUIREMENTS Walking / Standing 80%; Bending / Lifting 20%
EDUCATIONAL REQUIREMENTS A high school diploma or GED equivalent. On the job training available.
LEAD STEWARD
RESPONSIBLITIES: Maintain control over all hotel/kitchen equipment, assuring proper cleaning and storage. Responsible for controlling, issuing and inventory of all equipment used in the restaurant, banquet room, room service, and bars. Responsible for overseeing the cleaning and storage of all wares used in food and beverage. Schedule cleaning of kitchen and banquet storage and organizing inventory. Ensure the safety and security of all employees and guest. Other duties as assigned. Use of dishwasher and trash compactor. Chemicals used in cleaning. Use of dolly, push carts, dish racks, and hand carts. Kitchen and storage area, may be located in a casino environment. Exposed to low-level lights, noise levels, wet floors and steam. Use of elevator, escalators, and stairs.
PHYSICAL REQUIREMENTS: Bending/Lifting 20%(overhead, arms length, up to 30 lbs.) Standing/Walking 80% Sweeping and Mopping.
EDUCATIONAL REQUIREMENTS: A high school diploma or GED equivalent. Two years experience in a hotel or high volume kitchen area
SKILLS, KNOWLEDGE, AND ABILITIE:S Ability to use all kitchen equipment and appliances. Ability to following simple instructions. Knowledge of personal protective equipment and sanitation laws. Knowledge of required OSHA regulations and health department standards. Ability to perform assigned job duties under frequent time pressures.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all events and promotional activities and facilities available to guest.
BANQUET COOK
FUNCTION: Safely prepare all food items following menu specifications and standard recipes, for service to guests in all outlets. Must strive for picture perfect plate presentation. Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles. Requires reading and math skill for recipes and measurements. Always conduct oneself in a manner that reflects a positive professional image. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Adheres to control procedure for food costs and quality. To encourage and abide by all health codes and hand washing guidelines. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Other duties as assigned.
PHYSICAL REQUIREMENTS: Walking/Standing 50%; Bending / Lifting 50% (Overhead, arms length, up to 30 lbs.)
EDUCATION, TRAINING, AND EXPERIENCE: A high school diploma or GED equivalent. Two years experience in banquet service in a hospitality industry. Knowledge of all PPE (Personal Protective Equipment). Ability to organize and be creative. Knowledge of OSHA required regulation and Health Department standards for food service. Ability to perform assigned duties in an interruptive environment under frequent time pressure.
GUEST RELATIONS: Maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
STEAKHOUSE SERVER-PART TIME
FUNCTION: Responsible for acknowledging guests in a friendly and timely manner. Responsible for method of payment for alcohol beverage service. Responsible for taking orders from patrons, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen by a bus cart. Cleaning work station and wait stand at end of shift. Ensure the safety and security of team members and guests. Other duties as assigned.
PHYSICAL REQUIREMENTS: Walking/Standing 85%; Bending / Lifting 15% (Overhead, arms length, up to 25 lbs.)
EDUCATION, TRAINING, AND EXPERIENCE: High school diploma or GED equivalent is preferred. One to three years experience in food service. Alcohol Beverage Card required. Ability to use tea and coffee machine. Ability to read and write simple instructions. Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment). Public relation skills needed.
GUEST RELATIONS: Maintain a pleasant, friendly, and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
COOK
RESPONSIBILITIES: Safely prepare food items, following menu specifications and standard recipes, for service to guests in all outlets. Must strive for picture perfect plate presentation. Begin development of daily specials. Always conduct oneself in a manner that reflects a positive professional image. Produce a daily prep list. Prepare written daily orders Ability to organize and delegate work assignments/tasks. Ability to organize and prioritize work, and meet deadlines. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Adheres to control procedure for food costs and quality. To encourage and abide by all health codes and hand washing guidelines. Ability to read and gather all necessary items for recipe execution. Prepare all food items according to standard recipes and menu to ensure consistency of product to the guest. Ability to recite recipes from memory. Be able to create compound sauces and derivatives of the mother sauces including the knowledge of Beurre Blancs .Prepare written food requisition for supplies and food items for production in the work station. Train lower level Cooks in proper equipment use. Fully observe all safety procedures as well as clean as you go techniques. Perform all assigned side work to include replenishing/restocking work-station with supplies. Check station before, during and after shift for proper set-up and cleanliness. Ability to work the line in different locations: sauté, broiler, appetizer, pantry, pasta, grill. Ability to perform duties within hot to normal to cold temperature ranges.
REQUIREMENTS: Bending, 15% Stooping 15% Kneeling 10% Standing 50% Walking significant distances 10% Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a food warmer weighing a maximum of 150 lbs. at a continuous schedule.
EDUCATION REQUIREMENTS: Three years minimum experience in food preparation and food knowledge. Must be able to complete any classes or certifications required. Must have a High School Diploma or GED Equivalent. Must Successfully Complete Serv-Safe Training Class and Obtain a Certificate Requires reading and math skill for recipes and measurements.
SKILLS, KNOWLEDGE, AND ABILITIES: To have full knowledge of the MSDS program. Total knowledge of all stations. Utilize proper broiling, sautéing, braising, poaching and working techniques. Ability to perform all duties at a higher level of accuracy and speed Must be able to perform all cooking duties. Must be able to work fast pace with a sense of urgency. Ability to run shifts on occasion. Able to work all shifts as business warrants. Knowledge of different knife cuts. Maintain a pleasant, friendly, and welcoming attitude.
DATABASE MANAGER
FUNCTION: The Database Manager is responsible for development and implementation of standards, procedures, and formats for the overall management of player/customer database profiles, program analyses, and reports.
ORGANIZATIONAL RELATIONSHIPS: Responsible to the Senior Director of Responsible for the supervision and performance of Data Entry Clerk and Data Base Analyst. Assists and advises other departments and Company personnel, as necessary, to assure the successful performance of their assigned job duties and the Company overall.
SPECIFIC DUTIES AND RESPONSIBILITIES: special events, direct mail, and air and bus junkets. Develop, implement and maintain standards and procedures for database maintenance. Work with MIS, Marketing, and other areas, as deemed necessary, to develop procedures for tracking slot play, table play, promotions and events. Development of staff, interviews, hires, and evaluations. Manage departments financial data. Review database activities with Senior Director of Marketing. Meet with department directors and managers. Other duties as assigned.
METHODS OF ACCOUNTABILITY: player data, policies and marketing plans. Through various oral and written reports to the Senior Director of Marketing. Through the achievement of performance goals.
STANDARDS OF PERFORMANCE: Individual Proficiencies. Develop ongoing working relationship with property management, slot departments, and other departments as requested. Maintain interpersonal working relationships among all personnel. Oral and written communication skills. Job Performance Management of departmental budget goals. Effective managing of staff. Accuracy in completing assigned duties, paperwork, and reports in a timely manner.
MENTAL AND PHYSICAL REQUIREMENTS: Ability to analyze and interpret departmental needs and results. Ability to use query systems as well as create new programs for profiling and Analyzation. Knowledge in developing and maintaining major quality, and quantity databases. AS/400 computer networks. Working knowledge of advertising agencies, direct mail houses, air junkets for tour and travel. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures. Ability to maintain mental concentration for significant periods of time. Broad variety of tasks and deadlines requires an irregular work schedule.
EDUCATION, TRAINING AND EXPERIENCE: Five to seven years experience in data base systems and equipment for high volume business or industry with a 4-year degree in a related field or equivalent work experience. Valid gaming license.
PIT CLERK
FUNCTION: Responsible for ensuring timely and efficient entry of player rating data and that “shift counts” and the “day end counts” are performed and completed. Assisting pit management with comps and helping accommodate valued players with account number and player cards, upon request. Ensure the safety and security of all guest and employees. Other duties as assigned.
PHYSICAL REQUIREMENTS: Standing 80%, Walking 10%, Keyboarding 10%
EDUCATIONAL REQUIREMENTS: A high school or GED equivalent. Must hold valid gaming license.
SKILLS, KNOWLEDGE, AND ABILITIES: Ability to read and speak clearly and hear. Ability to read and write. Ability to use a computer typing 50 wpm, printer, CMS System, and telephone. Basic mathematical functions. Knowledge of company policy and procedures. Knowledge of gaming laws and regulations. Excellent customer and team member relation skills. Ability to perform duties under frequent time pressure in an interruptive.
GUEST RELATIONS: Always maintain a pleasant, friendly, and welcoming attitude. Knowledge of all special events and promotional activities available to guest.
* UPDATED ON MAY 30, 2013*

