Bossier City Casino & Hotel | DiamondJacks Casino

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Bill Engvall shows are cancelled on Friday, October 2, 2020. If tickets were purchased through Ticketmaster, please contact Ticketmaster directly for a refund. If tickets were purchased through DiamondJacks, please mail us for a refund. You must include your tickets along with your full name, mailing address, phone number and email address. After your purchase is confirmed, a refund will be mailed back to you.

Property Address below:
DiamondJacks
Attn: Bill Engvall Refund
P.O. Box 5637
Bossier City, LA 71171

CASINO CHIPS & TITO TICKET REDEMPTION
June 2–June 30, 2020
Valet Booth Transaction Window
Tuesdays 10AM–12PM & Thursdays 3PM–5PM each week

EFFECTIVE JUNE 1, 2020 DIAMONDJACKS CASINO – BOSSIER CITY will be discontinuing all casino chips. Per LA Gaming Regulation – Title 42 part III, section 4315, chips with cash value that were obtained at DiamondJacks Casino – Bossier City, LA, and that have not been discontinued previously, may be redeemed by the rightful patron thru September 28, 2020. Chips may be exchanged at Boomtown Casino located at 300 Riverside Dr., Bossier City, LA 71111 Monday–Sunday during normal business hours from June 1–September 28, 2020. Chips may also be redeemed at DiamondJacks Casino located at 711 DiamondJacks Blvd., Bossier City, LA 71111 Tuesdays from 10AM-12PM or Thursdays from 3PM–5PM for the period from June 2 – June 30, 2020. Effective September 29, 2020 all DiamondJacks Casino – Bossier City casino chips will have no value.

Furthermore, all unexpired TITO tickets or those tickets with extended expiration dates due to the COVID-19 casino closures may be redeemed at DiamondJacks Casino & Hotel from June 2 – June 30, 2020 at the Valet Booth Transaction Window on Tuesdays from 10AM-12PM or Thursdays from 3PM-5PM each week.

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