Security Officer - DiamondJacks Casino & Hotel
slot machine

Security Officer

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SUMMARY
Protects the assets of the company as well the assets of the guest and employees while ensuring a safe environment, while providing excellent guest service throughout the facility.

QUALIFICATIONS:

  • Prior experience in Security, Law Enforcement, Military or Casino Operations preferred;
  • Must exhibit excellent customer service skills;
  • Must be able read, write, speak, and understand English and have basic math skills;
  • Must be team oriented, enthusiastic, patience, possessing listening and comprehension skills;
  • Attention to details, possessing the following attributes: cooperative and resourceful;
  • High School Education or GED required and/or job related experience preferred;
  • Must be able to obtain and maintain a Louisiana State Gaming License;
  • Flexibility in scheduling while maintaining an upbeat attitude; and
  • Must be 21 years of age with a Valid Driver’s License or State issued ID.

LICENSE REQUIREMENTS:
Valid LA State Driver License or State ID; LA State Gaming License; Responsible Vendors Permit

ESSENTIAL JOB FUNCTIONS:

  • Report to work as scheduled;
  • Display and exhibit a friendly disposition with guest, employees to include supervision and management;
  • Assist with guest services and provide security for all operational needs;
  • Patrol assigned areas while being observant for lost items, undesirables, hazards, and unattended minors
  • Assist with verification of jackpot payoffs and perform security escorts as needed
  • Maintain measures for the prevention of underage guest attempting to gain access to the Casino floor;
  • Must be able to perform “ALL” describe security post assignments;
  • Perform all describe drop functions as assigned;
  • Provide security for special events, parties, employee events, etc;
  • Patrol perimeters of the entire property (internal and external) to include the parking area and valet;
  • Must be responsive to emergency situations; (i.e. injured guests and employees, fires, fights, thefts and arrests);
  • Assist with emergency evacuations; and
  • Perform other incidentals and related duties as required and/or assigned to Security.

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
While performing essential job functions, the employee is regularly required to:

  • Must be able to apply common sense understanding instructions furnished in written, oral or diagram form;
  • Must be able to read a limited number of two and three syllable words
  • Must be able to stand for long periods of time; unlimited walking throughout the Casino floor and surrounding areas; sit; use hands, hands to fingers, handle or feel; talk and hear;
  • Must be able to reach with hands and arms, bend, climb, balance, stoop, kneel or crouch;
  • Ability to observe, possessing near and far site, peripheral vision with depth perception and the ability to adjust and focus and maintain color distinction; and
  • The employee occasionally lifts and/or move weight as minimal of 25 lbs up to 50 lbs involving complete body coordination.

WORKING CONDITIONS:

  • Generally the duties of this job is performed indoors in a thermostatically-controlled environment, though duties may require being exposed to outside weather conditions to include; heat, cold, rain, wind, dry, wet and/or humid conditions;
  • Exposure to various chemicals used in the maintenance of property;
  • Usually works in a moderate to loud noise levels when on the Casino Floor or surrounding areas;
  • Occasional contact with verbally abusive individuals;
  • Must be able to withstand a smoking environment when on the Casino Floor;
  • Close space while working with others;

*Constantly = over 2/3 time Frequently = 1/3-2/3 time Occasionally= under 1/3 time

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